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Front Desk Officer at Peen Nigeria Limited
PEEN NIGERIA LIMITED PEOPLE RESOURCE- Our client, a big player in the hospitality industry, which offers a collection of the finest fully serviced apartments in Lagos, geared towards the long stay guest is looking to fill the vacant ppsition below:Location: Akoka, LagosResponsibilities Register guests and assigns rooms. Accommodates special requests whenever possible. Assists in preregistration and blocking of rooms for reservations. Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures. Understands room status and room status tracking. Knows room locations, types of rooms available, and room rates. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early chek-ins, special requests, and day use rooms. Process guest check-outs. Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,. Reports any unusual occurrences or requests to the manager or assistant manager. Knows all safety and emergency procedures, Is aware of accident prevention policies. Maintains the cleanliness and neatness of the front desk area. Education & ExperienceApplicant should possess a minimum of HND or B.Sc or its equivalent.Minimum of 1 year Previous hotel-related experience desired.Skills & Competencies Good Command of English Good Looking Physical & Mentally Alert Great Interpersonal skills Ability to work under pressure Good Customer Relations Skill IT Proficient
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